Refund policy

At Homex961.lb, we aim to provide high-quality products and a smooth shopping experience.

Returns:
You can request a return within 3 days of receiving your order if the product is defective, damaged, or not as described.

Conditions:
• The product must be unused and in its original condition and packaging.
• Returns are only accepted after contacting our support team.

Refunds:
• If your return is approved, a refund or replacement will be arranged.
• Refunds are processed after we receive and inspect the returned item.

Non-returnable items:
• Used products
• Items damaged by misuse
• Products without original packaging

Delivery issues:
If your order arrives damaged or incorrect, please contact us within 24 hours.

Contact:
For any return or refund requests, contact us via WhatsApp or email.

Note:
Cash on Delivery orders can only be refunded after the item is returned and inspected.